Question 1

What payment methods do you accept?

Accepted Answer

We accept credit cards, debit cards, bank transfers, and cash payments. All online transactions are secured with SSL encryption.

Question 2

Do you offer free shipping?

Accepted Answer

Yes, we offer free shipping on all orders within Malaysia. Standard shipping takes 3-5 business days.

Question 3

What is your return policy?

Accepted Answer

We offer a 30-day return policy for all unused items in original packaging. Custom pieces are non-refundable.

Question 4

Do you provide jewelry repair services?

Accepted Answer

Yes, we offer professional jewelry repair and maintenance services. Contact us for a consultation.